Refund Policy

Returns & Exchange Policy

At Pono Lani Wellness and Beauty, we are committed to providing high-quality products and services. Your satisfaction is important to us, and we aim to ensure a positive experience with every purchase.

No Refund Policy

All sales are final. We do not offer refunds on any products or services.

Returns & Exchange (Subject for Approval – 14 Days)

We may accept returns or exchanges within 14 days from the date of purchase, subject to review and approval. To be eligible:

• The item must be unused, unopened, and in its original packaging
• Proof of purchase (receipt or order confirmation) is required
• The request must be submitted within 14 days of the original purchase date

Please note that all return or exchange requests are evaluated on a case-by-case basis. Approval is not guaranteed.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Opened or used products
• Items not in original packaging
• Gift cards or promotional items
• Services already rendered

For return or exchange requests, please contact our team with your order details. We reserve the right to refuse any request that does not meet the above conditions.

Contact Us

For any questions regarding refunds, please contact us at:
Phone Number: 808-435-4330
Email: Haggai238@gmail.com